Customer care
Shipping & delivery.
Every NOTARAB. piece is prepared with care before it leaves us. Here is exactly what to expect from order to doorstep.
Order handling
Orders are prepared within 3–5 business days.
Handling time covers quality checks and packing, and is separate from shipping time. You will receive a confirmation email as soon as your order is placed, and a second email with tracking once it ships.
Orders placed on weekends or public holidays begin processing the next business day.
Delivery beyond borders
NOTARAB. ships internationally. Delivery time depends on your destination and the carrier handling the final leg of the journey — the exact shipping options and costs for your address are shown at checkout before you pay.
Once your order is dispatched, transit typically takes longer for destinations further from our fulfillment point. Your tracking link will always show the most accurate, up-to-date estimate.
Tracking your order
A tracking number is emailed to you the moment your order ships. You can also view the status of any order from your account at any time.
Customs, duties & taxes
International shipments may be subject to import duties, taxes, or customs fees levied by the destination country. These charges are determined by your local customs authority and are the responsibility of the recipient. NOTARAB. has no control over these fees and cannot predict their amount.
Delays
Occasionally, carriers experience delays beyond our control — customs inspections, weather, or peak-season volume. If your tracking has not updated for an unusual amount of time, reach out and we will look into it with the carrier.
- Check your tracking link first — it is updated directly by the carrier.
- Still unsure? Contact us with your order number and we will take it from there.